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Glossary

Terms used throughout the manual, worth having at hand.

Immigration and compliance

  • Applicant — person requesting an immigration benefit (visa, study/work permit, residence, citizenship). In the manual = your practice's primary client.
  • Case / file — the complete immigration application: visa type, documentation, IRCC communication, outcome.
  • IRCC — Immigration, Refugees and Citizenship Canada. The Canadian federal authority that approves/refuses applications.
  • ESDC — Employment and Social Development Canada. The authority that evaluates LMIAs.
  • RCIC — Regulated Canadian Immigration Consultant. Professional title of an immigration consultant in Canada.
  • LMIA — Labour Market Impact Assessment. Study justifying hiring a foreign worker.
  • DLI — Designated Learning Institution. School authorized by IRCC to receive foreign students.
  • PR — Permanent Residence. Canadian permanent residency.
  • CRS — Comprehensive Ranking System. Score used in Express Entry to prioritize applicants.
  • NOC — National Occupational Classification. Canadian occupation classification system.
  • PAL — Provincial Attestation Letter. Provincial letter required for some study permits.
  • Procedural fairness letter — IRCC letter asking for clarification or explanation before a decision.

ImmCase features

  • Folio — short unique identifier for each record (CON251, CAS118, FAC076).
  • Picklist — field with predefined list values.
  • Visibility — context where a field renders (list, detail, form, etc.).
  • Permission — what a user can do (view, create, edit, delete) on a module or field.
  • Role — user's general level (Consultant, Admin, Manager).
  • Profile — additional granular permissions set.
  • Workflow — automation reacting to events.
  • Display name — computed field defining how a record shows in lists and references.
  • Activity timeline — automatic change log on each record.
  • Template (PDF or email) — pre-built document with dynamic tokens.
  • Token — marker like {{name}} substituted with real data.
  • Auto-folder — folder created automatically per applicant/case.
  • eForm — official IMM form generable from ImmCase.

Technology

  • API — Interface for external applications to talk with ImmCase.
  • SMTP — Email sending protocol.
  • WebDAV — Protocol to access files as a network folder.
  • OnlyOffice — In-browser Office documents editor.
  • Jitsi — Video-call technology used by ImmCase.
  • SIP — Webphone protocol.
  • Stancl tenancy — ImmCase's multi-tenant system (multiple clients on one install, database-per-client separation).
  • Tenant — A specific install for a practice (for example, your-practice.immcase.ca).
  • Webhook — HTTP notification ImmCase sends to external systems when an event occurs.
  • API token — Credential for an external system to access ImmCase.

Payments and billing

  • Quote — economic proposal to the client.
  • Invoice — legal billing document.
  • Line item — each detail line in a quote or invoice.
  • Tax — HST, GST, PST, QST, VAT applicable.
  • HST — Harmonized Sales Tax. Canadian harmonized provinces.
  • GST — Goods and Services Tax. Canadian federal tax.
  • PST / QST — provincial sales tax.
  • T4 slip — annual tax statement for employees in Canada.
  • CRA — Canada Revenue Agency. Canadian fiscal authority.

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